Creating Meaningful Outcomes for Members

At Green Tree Wellness, we believe that everyone deserves compassionate, personalized support when navigating complex health challenges. Our mission drives everything we do—from the way we hire and train our Care Coordinators to how we show up for members every single day.

We’re not just coordinating care. We’re building relationships, removing barriers, and empowering members to take charge of their health and wellbeing.

Healthcare can be overwhelming—especially when you’re managing chronic conditions, facing housing instability, dealing with behavioral health challenges, or trying to navigate multiple providers and systems at once.

Green Tree Wellness was founded on a simple belief: No one should have to face these challenges alone.

We saw too many people falling through the cracks—missing appointments because they couldn’t arrange transportation, struggling to understand their medications, or not knowing where to turn for basic needs like food or housing. We knew there had to be a better way.

That’s why we created our Enhanced Care Management program. We provide the dedicated, consistent support that transforms healthcare from a confusing maze into a manageable journey. Our Care Coordinators don’t just make referrals—they walk alongside members, advocate for their needs, and stay committed until goals are achieved.

Today, we’re proud to serve Medi-Cal members in San Diego and Riverside Counties, partnering with Kaiser Permanente, Molina Healthcare, and Inland Empire Health Plan to deliver high-quality, person-centered care coordination.

These values guide how we work with members, collaborate with partners, and show up every day:

Enhanced Care Management (ECM) is a no-cost, high-touch care coordination program designed to support Medi-Cal members with complex medical, behavioral, and social needs.

Launched as part of California’s CalAIM initiative, ECM represents a shift in how healthcare is delivered to vulnerable populations. Instead of fragmented services and rotating staff, members receive comprehensive, continuous support from a dedicated Care Coordinator who knows them, advocates for them, and stays with them throughout their journey.

What Makes ECM Different? 

Our Role

Green Tree Wellness provides ECM services to Medi-Cal members enrolled with Kaiser Permanente, Molina Healthcare, and Inland Empire Health Plan (IEHP) in San Diego and Riverside Counties.

Our team provides consistent, person-centered support and walks members through the often-overwhelming steps of managing health conditions, accessing services, and overcoming hardships. We coordinate with doctors, specialists, behavioral health providers, community organizations, and county agencies to ensure members get the comprehensive support they need.

Our Care Coordinators provide hands-on, individualized support based on each member’s unique needs and goals. Here’s what that looks like:

• A dedicated Care Coordinator who stays with you throughout your enrollment—no rotating staff
• Consistent, reliable support with regular check-ins and responsive communication
• Compassionate, judgment-free care that respects your dignity and autonomy
• High-quality service that meets CalAIM standards and best practices
• Cultural sensitivity and respect for your background, language, and beliefs
• Advocacy and empowerment to help you navigate systems and achieve your goals
• Comprehensive coordination across all aspects of your health and wellbeing
• No cost to you—ECM services are completely free for eligible Medi-Cal members

Green Tree Wellness is dedicated to ensuring that no one has to face complex health challenges alone. Every member receives a dedicated Care Coordinator who advocates for them, supports them through barriers, and walks with them every step of the way.

Enhanced Care Management is part of CalAIM, California’s ambitious initiative to transform Medi-Cal by:

• Providing more equitable, coordinated, and person-centered care
• Addressing social determinants of health alongside medical needs
• Keeping people healthy and out of hospitals through preventive support
• Reducing health disparities among vulnerable populations
• Improving quality of life and health outcomes

ECM represents California’s commitment to supporting its most vulnerable residents with comprehensive, long-term care coordination. Green Tree Wellness is proud to be part of this transformation in healthcare delivery.

Whether you’re interested in ECM services for yourself or someone you care about, we’re here to help.